Terms And Conditions
Privacy Policy
Carolina Florist Supply is committed to protecting the privacy and security of all our customers. We understand and respect your right to privacy; therefore, we will explain to you the handling of your information
Personal Information
We do not transfer or sell your personal information to any other company.
The only purpose of collecting your information is for internal purposes so we can communicate, such as promotions and any other commercial activity that can improve our relationship and customer service
How do we protect your information?
We have a strict protocol to maintain the security of your information, and our employees are trained in handling personal information.
What information do we ask you for?
As a wholesale business, you will be able to take advantage of our special prices or promotions.
When you register your information on our website, you provide your company name, personal name, email address, and telephone number.
Do we use cookies?
Yes, we use cookies to enhance your experience; however, you can choose your preferences on how to use cookies or not on your device.
You are free to disable your cookies at any time.
What do we use your information for?
Any information collected is for internal purposes such as:
- Improve your experience on our website
- Identify any suggestions, observations, or improvements
- Send promotions, discounts or special season deals
- Improve our customer service
- Process transactions or refunds
Your Consent
You agree to our terms and conditions when you submit your information to us.
Refund Policy
Hard Goods
All our products are inspected and checked to ensure that they are delivered in good condition before shipping.
If you want to present a claim for a specific item, it must be in the same condition as received. If the product has any alteration, it will not be accepted.
All hard supplies may be returned within 5 days of delivery.
All glass products are packaged and reinforced with protection to prevent breakage. Likewise, they are reviewed and inspected to ensure that they are in optimal condition for shipping.
Fresh Flowers
Pickup and delivery: Credit claims must be reported within 48 hours. Please call us with any concerns about your flowers.
Question about your orders
If you have any questions about your order or need additional information, please email us at ksimpson@carolinafloristsupply.com or Call us (864)-226-8806. We will be happy to help you.
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